Dialogue Collection Jobs

Q&A about the Dialogue Collection jobs

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23 articles in this collection
Written by Neevo
For Agents - Frequently Asked Questions

Why is nothing happening on my screen?

What to do when the screen shows nothing
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Error when pressing "start" or "stop recording"

Why do I see an error when pressing "Start" or "Stop recording"?
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Scripts for Agent and Customer don’t match

What to do when the scripts don't match
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Page refreshes automatically and then seems to change - what should I do?

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Playback control shows 0 seconds as the length of the audio I just recorded?

Why is the playback control show a different length than what I just recorded?
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Unsuitable Contributors - what to do?

What to do when the other person participating on the call is not a suitable contributor
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Why aren't there any tasks available?

I am waiting for tasks, why are none appearing?
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The current phone call dropped, what should I do now?

What to do when the phone call drops
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I’m using an iPad or Android tablet, and I’ve found an issue

What to do when you find issues while working on handheld devices
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What happens when I click “skip this call”?

What does it mean to "skip this call"?
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Pressing "Hang up" doesn’t end the phone call

What to do when pressing "Hang up" doesn't end the phone call
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The phone call finished after a recorded voice said “Thank you” - What now?

What happens after the "Thank you" audio message
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Written by Neevo
Updated this week