Dialogue Collection Jobs

Q&A about the Dialogue Collection jobs

23 articles in this collection
Written by Neevo

An Introduction to Dialogue Collection

What is the Speech Dialogue Collection job?

Understanding the Speech Dialogue Collection Job

Written by Neevo
Updated this week

Being an Agent

What does being an Agent entail?

Written by Neevo
Updated this week

Being a Customer

What does being a Customer entail?

Written by Neevo
Updated this week

For Agents - Frequently Asked Questions

Why is nothing happening on my screen?

What to do when the screen shows nothing

Written by Neevo
Updated this week

Error when pressing "start" or "stop recording"

Why do I see an error when pressing "Start" or "Stop recording"?

Written by Neevo
Updated this week

Scripts for Agent and Customer don’t match

What to do when the scripts don't match

Written by Neevo
Updated this week

Page refreshes automatically and then seems to change - what should I do?

Written by Neevo
Updated this week

Playback control shows 0 seconds as the length of the audio I just recorded?

Why is the playback control show a different length than what I just recorded?

Written by Neevo
Updated this week

Unsuitable Contributors - what to do?

What to do when the other person participating on the call is not a suitable contributor

Written by Neevo
Updated this week

Why aren't there any tasks available?

I am waiting for tasks, why are none appearing?

Written by Neevo
Updated this week

The current phone call dropped, what should I do now?

What to do when the phone call drops

Written by Neevo
Updated this week

I’m using an iPad or Android tablet, and I’ve found an issue

What to do when you find issues while working on handheld devices

Written by Neevo
Updated this week

What happens when I click “skip this call”?

What does it mean to "skip this call"?

Written by Neevo
Updated this week

Pressing "Hang up" doesn’t end the phone call

What to do when pressing "Hang up" doesn't end the phone call

Written by Neevo
Updated this week

The phone call finished after a recorded voice said “Thank you” - What now?

What happens after the "Thank you" audio message

Written by Neevo
Updated this week

For Customers - Frequently Asked Questions

I see the message, “We had a glitch, try later,” or, “looks like the submit button is glitching.” What should I do?

What to do when you see these messages

Written by Neevo
Updated this week

What happens if I don’t get any calls?

What to do when you receive no calls

Written by Neevo
Updated this week

Why is the counter not showing the correct number of tasks I did?

My number of tasks is not updating, why?

Written by Neevo
Updated this week

Why am I receiving calls even after closing Neevo?

Why do I keep receiving calls after closing Neevo?

Written by Neevo
Updated this week

Why must I provide feedback to submit the task?

On the importance of providing the feedback for this task

Written by Neevo
Updated this week

Do I have to pay for the calls?

Are there any fees to take calls?

Written by Neevo
Updated this week

Can I call the number that Neevo calls me from?

Can I call you?

Written by Neevo
Updated this week

The submit button was enabled, but I have not received a call. What happened?

Submit button enabled, but didn't receive a call - what to do?

Written by Neevo
Updated this week