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For Agents - Frequently Asked Questions
By Neevo1 author12 articles
Why is nothing happening on my screen?
Error when pressing "start" or "stop recording"
Scripts for Agent and Customer don’t match
Page refreshes automatically and then seems to change - what should I do?
Playback control shows 0 seconds as the length of the audio I just recorded?
Unsuitable Contributors - what to do?
Why aren't there any tasks available?
The current phone call dropped, what should I do now?
I’m using an iPad or Android tablet, and I’ve found an issue
What happens when I click “skip this call”?
Pressing "Hang up" doesn’t end the phone call
The phone call finished after a recorded voice said “Thank you” - What now?