Neevo

As a customer in the dialog collection task, you'll use Neevo to perform the role of a customer interacting with a customer service agent. The actions you'll need to complete are:

Enter the queue → Receive the phone call → Take part in the conversation (follow the instructions and the directions of the agent) → Provide feedback → Leave the queue

Frequently asked questions for technical issues experienced and what to do

<a href="https://help.neevo.ai/en/articles/3822300-what-happens-if-i-don-t-get-any-calls" rel="nofollow noopener noreferrer" target="_blank">What happens if I don’t get any calls?</a>

<a href="https://help.neevo.ai/en/articles/3822305-i-see-the-message-we-had-a-glitch-try-later-or-looks-like-the-submit-button-is-glitching-what-should-i-do" rel="nofollow noopener noreferrer" target="_blank">I see the message, “We had a glitch, try later,” or, “looks like the submit button is glitching.” What should I do?</a>

<a href="https://help.neevo.ai/en/articles/3822336-why-is-the-counter-not-showing-the-correct-number-of-tasks-i-did" rel="nofollow noopener noreferrer" target="_blank">Why is the counter not showing the correct number of tasks I did?</a>

<a href="https://help.neevo.ai/en/articles/3822342-why-am-i-receiving-calls-even-after-closing-neevo" rel="nofollow noopener noreferrer" target="_blank">Why am I receiving calls even after closing Neevo?</a>

<a href="https://help.neevo.ai/en/articles/3822351-why-must-i-provide-feedback-to-submit-the-task" rel="nofollow noopener noreferrer" target="_blank">Why must I provide feedback to submit the task?</a>

<a href="https://help.neevo.ai/en/articles/3822353-do-i-have-to-pay-for-the-calls" rel="nofollow noopener noreferrer" target="_blank">Do I have to pay for the calls?</a>

<a href="https://help.neevo.ai/en/articles/3822357-can-i-call-the-number-that-neevo-calls-me-from" rel="nofollow noopener noreferrer" target="_blank">Can I call the number that Neevo calls me from?</a>

<a href="https://help.neevo.ai/en/articles/3822367-the-submit-button-was-enabled-but-i-have-not-received-a-call-what-happened" rel="nofollow noopener noreferrer" target="_blank">The submit button was enabled, but I have not received a call. What happened?</a>

- <a href="https://help.neevo.ai/en/articles/3822300-what-happens-if-i-don-t-get-any-calls" rel="nofollow noopener noreferrer" target="_blank">What happens if I don’t get any calls?</a> 
- <a href="https://help.neevo.ai/en/articles/3822305-i-see-the-message-we-had-a-glitch-try-later-or-looks-like-the-submit-button-is-glitching-what-should-i-do" rel="nofollow noopener noreferrer" target="_blank">I see the message, “We had a glitch, try later,” or, “looks like the submit button is glitching.” What should I do?</a> 
- <a href="https://help.neevo.ai/en/articles/3822336-why-is-the-counter-not-showing-the-correct-number-of-tasks-i-did" rel="nofollow noopener noreferrer" target="_blank">Why is the counter not showing the correct number of tasks I did?</a> 
- <a href="https://help.neevo.ai/en/articles/3822342-why-am-i-receiving-calls-even-after-closing-neevo" rel="nofollow noopener noreferrer" target="_blank">Why am I receiving calls even after closing Neevo?</a> 
- <a href="https://help.neevo.ai/en/articles/3822351-why-must-i-provide-feedback-to-submit-the-task" rel="nofollow noopener noreferrer" target="_blank">Why must I provide feedback to submit the task?</a> 
- <a href="https://help.neevo.ai/en/articles/3822353-do-i-have-to-pay-for-the-calls" rel="nofollow noopener noreferrer" target="_blank">Do I have to pay for the calls?</a> 
- <a href="https://help.neevo.ai/en/articles/3822357-can-i-call-the-number-that-neevo-calls-me-from" rel="nofollow noopener noreferrer" target="_blank">Can I call the number that Neevo calls me from?</a> 
- <a href="https://help.neevo.ai/en/articles/3822367-the-submit-button-was-enabled-but-i-have-not-received-a-call-what-happened" rel="nofollow noopener noreferrer" target="_blank">The submit button was enabled, but I have not received a call. What happened?</a>

If you have any other doubts, please use the chat tool at the bottom right of the screen to contact the Support Team.