As an agent in a dialogue collection task, you are responsible for leading the conversation.
That means starting the phone call, making sure the other participant who will be playing the customer is ready to start the task, and managing the recording.
The feedback you give at the end of the call is also highly important, as it will give us valuable data on the quality of the job - It will be taken into consideration for important actions and allow us to align on how we run and manage this job as well as future ones.
Here's a list of all the Frequently Asked Questions
If you have any other doubts, always contact us at [email protected]