Being an Agent

What does being an Agent entail?

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Written by Neevo
Updated over a week ago

As an agent in a dialogue collection task, you are responsible for leading the conversation.

That means starting the phone call, making sure the other participant who will be playing the customer is ready to start the task, and managing the recording. 

The feedback you give at the end of the call is also critical, as it will give us valuable data on the quality of the job. It will be taken into consideration for important actions and allow us to align on how we run and manage this job as well as future ones.

Frequently asked questions for technical issues experienced and what to do

Here's a list of all the Frequently Asked Questions

If you have any other doubts, please use the chat tool at the bottom right of the screen to contact the Support Team.

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