Why your Payment Method shows as "Unverified" 

Financial Regulations prohibit us from paying Contributors with unverified identities. That means we can only run payments through trusted third-party vendors who are able to verify the identity of payment recipients. 

As a result, as a Neevo Contributor, you must complete the Verification process on your linked Payment Method’s platform.

Below is a step-by-step guide to getting verified on each of our Payment Method Platforms:
 

PayPal:

Step 1: Check Paypal verification status using this link

With a Verified PayPal Account, you'll usually see something similar to the screens depicted below after you log in. If you don't see a screen with a green checkmark, you're likely not verified. Check the steps below on how to proceed.

Step 2 (only if you don't see a "Verified" status screen on PayPal):

Unfortunately there's so much we can do about this: the exact steps you'll need to complete verification are decided by PayPal and vary by location. We suggest searching "Get verified" directly on PayPal FAQs, or if you can't find that, contacting PayPal Support and follow the steps provided there.

If you can't find any FAQ related to getting verified on PayPal FAQs or have issues following the steps, please contact PayPal Support to get assistance.

After following PayPal Support’s guidelines, it should take some days to get your account verified. After you see your account as verified on PayPal (step 1), you can move to step 3.

Here are two examples of what PayPal may ask to verify your account:

1 - In this case, the user needs to link a bank account info in order to get verified.

2- In this case, the user can verify their account simply by linking a credit/debit card.

Step 3 (only if you see "Verified" status on your Paypal account):

If after following the step 1 you see your account as verified, you need to follow these steps (even if you've had already done them before).

Go to your Payment method settings on Neevo and choose "Update payment method." Then, simply re-enter the PayPal information for your verified account.

If you've double checked that your account is verified on PayPal, you've changed your payment method on Neevo and your payment method still shows up as Unverified on Neevo, please contact our support ([email protected]), providing supporting screenshots from both PayPal and Neevo.

How to re-link your Payment Method on Neevo

Re-link your Payment method on Neevo

In Neevo when the message next to your Payment Method is “❌ unverified by PayPal“, this means at the time you linked your payment method your account was not verified. If since then your account became verified, you must re-link it by clicking in the Update payment method button and insert your PayPal account information.

This should turn your payment method to “verified by PayPal”.


Related Articles:


How do I link a Payment Method?

How Do I change my Linked Payment Method?

I Live Somewhere Without Access to PayPal

The One-Payment-Method-Per-User Policy

 

 

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