The Speech Dialogue Collection is when two participants engage in a spontaneous conversation while following a given scenario.
These conversations can have several domains:
Banking
Retail
Telecom
Insurance
And they will need to be performed with a given sound quality:
Narrowband (mobile to mobile)
CUSTOMER | Enqueue - Dequeue | AGENT |
On Neevo: Accepts a task. Enters the waiting queue Follows the script Evaluates the task
On Mobile: Receives the agent’s call Plays the scenario
|
| On Agent Tool: Accepts a task Gets the instructions Calls the customer Follows the script Manage recording Evaluates the call
On Mobile: Plays the scenario |
What is the goal?
We want you to simulate conversations while following a specific scenario - your work will go towards improving the A.I. technology you use every day.