If you can’t log into your account before you reset your password first, please try: 

  • Ensure you’ve clicked the link in your confirmation email  
  • Verify your formatting because these fields are case sensitive 
  • Make sure your device has a good internet connection 

In case you’ve forgotten your password, we are more than happy to help you reset your password.  


Related Articles:

How do I create an Account?

Why Do I have to Provide my Demographic Information?

How do I link a Payment Method?


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